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The Skinny on Freight Brokers
By Tim Pague and Kim Barden
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Your rig is one of your company's critical assets, and your brain is the other. They must operate together to generate a positive cash flow.
Every Owner/Operator is a small business entrepreneur, and the surest way to succeed is by counting pennies and investing judiciously.   Your rig is one of your company’s critical assets, and your brain is the other. They must operate together to generate a positive cash flow.

Creating wealth from logistics work involves more than collecting your delivery fee.   To make a solid living, you must maximize your assets. One way to do so is to build the efficiencies of a freight broker into your business plan. A solid broker partnership will lead, quite simply, to higher profits for Owner/Operators.

The freight brokerage industry was born in the truck centers of the early 1970s. Today, it is guided by a national association with a professional code of ethics, and functions as an integral part of the global logistics business. Affiliated brokers offer a broad range of services and technology that puts more money in the pockets of Owner/Operators.

The following chart details the features of quality freight brokers, along with their concurrent benefits to Owner/Operators:
Broker Features
Benefits to the Owner/Operator
Brokers provide immediate access to loads due to networking with multiple shippers. Owner/Operators have the opportunity for year-round income, maximizing return on the rig asset.
Brokers eliminate Owner/Operator need to search for freight. Owner/Operators run the lanes they prefer, on the schedule that suits their needs.
Brokers represent all parties during the transport assignment. Owner/Operator is protected by documented evidence in the event of a dispute.
Many quality Brokers provide 24/7 dispatch operations services. Owner/Operator enjoys real-time communications and assistance.
Brokers offer specific market knowledge and are responsible for supporting Owner/Operators through successful load delivery.
Owner/Operator enjoys faster completion, fewer losses and greater cash flow.

The Transportation Intermediaries Association (TIA), located in Alexandria, VA is the national governing organization for the freight brokerage industry.  TIA membership exceeds 1,000, and the organization offers the framework to help Owner/Operators quickly and conveniently choose the perfect broker:

  • Is the broker properly licensed and insured with the FMCSA?
  • Is the broker a member of TIA and what is the date of their membership?
  • Does the broker hold other membership affiliations?
  • When did the broker begin operations?
  • Is the broker’s credit score and payment performance in good standing?
  • Payment History
  • Judgements/Liens
  • How and where is the broker incorporated?
  • Is the broker’s website available and professional?  
  • Does the broker have a solid industry reputation?
  • Does the broker offer Owner/Operators a single account executive, or a team?
  • Can Owner/Operator communicate directly with broker leadership as required?
  • Does the broker have 24/7 real-time communications capabilities?
  • Is the Owner/Operator treated respectfully as part of the broker’s customer chain, with respect to everyday routines and occasional problems?

Because realized efficiencies and volume outweigh expenses, Owner/Operators experience no downside in working with a quality broker.  For more information: www.tianet.org.

By Tim Pague, President & CEO and Kim Barden, Director Brokerage Sales of Kamble Company Transportation Services, Inc.


About Kamble –
Kamble Company Transportation Services, Inc. is a third-party logistics (3PL) company specializing in truckload transportation services. Nationally licensed and insured, Kamble is headquartered in Phoenix, AZ, with additional offices located throughout the U.S.

Kamble operates 24/7, serving clients nationwide since 1984 with managed transportation services (Brokerage, Contract Freight, Managed On-site Logistics, Expedited, and International).

Kamble’s mission is to connect Shippers and Receivers with the most qualified Carriers, to provide excellent customer service, and to ensure the safe, timely and efficient passage of goods from origin to destination. Kamble’s expertise covers all elements of temperature-controlled, time-critical deliveries for fresh produce, frozen foods and general commodity cargo.

Kamble is a member of the Transportation Intermediaries Association (TIA).
Visit www.kamble.com. 1-800-229-1800.

Amy Monier,
public relations account manager knoodle
4450 N. 12th Street #120
Phoenix, AZ  85014
T: 602.530.9900  •  C: 602.315.1055
http://www.knoodleshop.com